All of our InkSell products are backed by one year satisfaction guarantee.
Any remanufactured or compatible product purchased from InkSell is covered from the date of purchase for one year. Problems happen from time to time and we want to assure you that the appropriate action will be taken to replace the product or issue a full refund–your choice. Simply contact one of our friendly customer service representatives and we will make it right. Product concerns must be dealt with within one year from the date of purchase. Shipping costs for refunded items are the responsibility of the customer, except in the event of a packing error.

Incorrectly Ordered Products and Lost Packages.
All items that were ordered incorrectly and opened in any way are non-refundable. We cannot resell an item once it has been opened. Please double check your printer model and part numbers when ordering & before opening. Any incomplete orders, lost packages, or incorrectly received products must be reported to our returns department within 30 days of the original order date to qualify for a replacement.